Transparency and how we treat your personal information
You have the right to know what personal data we process about you, how and why they are treated and how long we will treat them. If you want to use any of your rights, you can contact our data protection officer, see contact form below.
What personal data do we treat?
Now that you have made an inquiry to a newsletter, or similar then you have submitted your first and last name, email, phone number, city, and zip code to us. When you sent in your application, you agreed to EWF ECO AB treats personal information about you.
Why do we treat your personal information?
EWF ECO AB treats your personal information to communicate with you regarding the products or services you purchased or shown interest in. The information we received is used to Further use your personal data for market analysis and market research.
Do you want to limit our treatment?
You have the right to restrict our treatment if you believe that it goes beyond what is necessary. Please contact our data protection officer with your requirements on the limitation and we will help you, see the contact form below.
Do you want to restrict our mailings?
You always have the option to unsubscribe newsletter. Are you unsubscribe all email newsletter contains a link at the bottom of this email. Please note that you will continue to receive informational mailings from us if you are a customer and then we genomfor upgrades or changes in the products and services.
Do you want to withdraw your consent?
If you withdraw your consent, we will delete your personal information from the stakeholder register. This means that we cannot contact you for information about news or changes. If you want to withdraw your consent, please contact our person in charge according to the link below. However, please note that we are unable to delete your information if there are legal reasons for continuation of treatment. If that is the case we will let you know the reasons for continuing treatment.
EWF ECO AB is committed to protecting your privacy. We therefore look to the databases we use are safe and that has implemented GDPR, and that your personal information is treated with confidentiality. EWF ECO AB will take all the necessary technical and organisational measures to ensure that our handling of your personal data in accordance with GDPR. You as a registered stakeholder can always contact us by data protection officer to receive more information about the treatment.
We collect information about you during the checkout process at our store.
What we collect and store
While you visit our site, we will track:
- Products that you have seen: we use this to, for example, show you the products that you have recently viewed
- Location information, IP address and browser type: we use this for purposes such as tax calculation & shipping costs
- Shipping address: Please indicate this so that, for example, can calculate shipping before ordering, and send you your order!
When you buy from us, we ask you to provide us with information that includes your name, billing address, shipping address, email address, phone number, credit card information/payment information and any account information such as username and password. We use this information for purposes such as:
- Send you information about your account and your orders
- Answer your questions, including repurchase and complaints
- Process payments and prevent fraud
- Configure your account for our store
- Comply with legal requirements, such as the sales tax calculation
- Improve our store deals
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email address, and phone number, which will be used to fill in your details at the checkout for future orders.
Generally, stores only information about you as long as we need the information for the purposes for which we collect and use it, and we are not legally required to store it. For example, we will retain order information for the applicable time period for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We also store comments or reviews, if you leave them.
Which of our team have access
Members of our team have access to the information you give us. For example, both administrators and store owners have access to:
- Order information such as what was purchased, when it was purchased and it was to be sent, and
- Customer information, such as your name, email address, and billing and shipping information.
Our team has access to this information to fulfill orders, carry out refunds and provide support.
What we share with others
We share information with third parties who help us carry out orders and store services to you, such as shipping companies and suppliers.